Need to Cancel, Can't Log In, Customer Service Is IMPOSSIBLE to get a hold off

Discussion in 'General Questions' started by WillC10, Jan 28, 2025.

  1. WillC10

    WillC10

    Messages:
    1
    Can you please help me cancel my subscription that is tied to an email account I no longer have access to (the g-suite email has been cancelled and in accessible for months) Everytime I try to log into my parallels account it says it doesn't recognize my browser and says it sent a security code via email but I cannot access this email any more.

    I tried calling customer service but it doesn't connect unless I have a ticket # and disconnects me when I press option #2.

    I need help please.
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    305
    Hello @WillC10
    We have created a support ticket to assist you.
    Please check your emails.
    Regards,
     

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