My license is not seen in my account

Discussion in 'General Questions' started by leek10, Sep 8, 2022.

  1. leek10

    leek10 Bit poster

    Messages:
    2
    Hello I currently have problem with managing the license in my account. When I log in with my email address, I can not see any license registered in my account. I have two license keys. First, I purchased the permanent version. Then I upgraded it to pro version.
    I have both license keys. But when I try to register those keys, it says they both are registered in other accounts. What can I do about this?
     
  2. Bhargava

    Bhargava Bit poster

    Messages:
    343
    Hello, please DM us with both the Parallels Desktop for Mac license keys, so that we can check this further. Thanks.
     

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