Hello. We have several Standard licenses registered to individuals at our company and we want to move them all to Business licenses so our IT department can manage the renewals and assignments properly. Can this be easily done? Do our existing licenses get pro-rated? Thanks in advance. Ken D.
Hello, To consolidate the license, we will need to have more information on your current situation. Please note that Parallels Support will provide you with support via ticketing and assist further on your query after having all the details. In order to obtain phone/chat support, kindly follow the below steps: 1. Sign in to your Parallels account using the link: https://my.myparallels.com/login Make sure your Parallels Desktop license is registered. 2. Go to the Support page. ( https://my.parallels.com/support/ ) 3. Select your product and the category of your question. Enter a short issue description or key words into the search box. 4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options. Note: Parallels Desktop support is only provided in English. Thank you
