Mouse Cursor Disappears using GoToAssist session

Discussion in 'Parallels Desktop for Mac' started by tmckeel, Jun 15, 2007.

  1. tmckeel

    tmckeel Bit poster

    Messages:
    6
    Environment: Windows XP SP2 - Parallels build 3188

    I as participating in a GoToAssist session under Parallels yesterday and once I was connected into the session, my mouse cursor disappeared. The mouse was still active as I could "blindly" move it around and click on things. I tried this multiple times after restarting my virtual session and got the same result.

    ANY IDEAS?


    BTW the cursor image did not return once the GoToAssist session ended, but required a reboot of the virtual session.
     
  2. Rachel Faith

    Rachel Faith Hunter

    Messages:
    234
    This may be related to several other mouse / cursor issues which have been reported. Parallels is working on trying to duplicate these errors, please post as much detailed system information as possible, it may help them.
     

Share This Page