Modern Mix / Start 8 - license not found pop-ups

Discussion in 'Windows Virtual Machine' started by HallStevenson, Aug 21, 2014.

  1. HallStevenson

    HallStevenson Junior Member

    Messages:
    11
    I can't say exactly when this started (maybe after last week's big Windows patch-day updates), I get pop-ups for Modern Mix and Start 8 telling me it can't find my license/key for these products. One for Modern Mix just popped up that prompted me to post this and I got a screenshot of it:

    mm-key.png

    I get the same for Start8. I can't see that I've lost any functionality. Or, maybe it's just a glitch and that it finds the key. In the Start8 menu, under About, I do have a "Deactivate license" button. I have the same button for Modern Mix.

    Can I just ignore these pop-ups or how do I stop them from happening ?
     
  2. Bloomk

    Bloomk Junior Member

    Messages:
    16
    I am having the same issue... no response on how to fix this yet?
     
  3. HallStevenson

    HallStevenson Junior Member

    Messages:
    11
    It continues to pop up for me. I can't say it happens every day but it may certainly pop-up and disappear when I'm not at my desk. It happened today though....
     
  4. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    617
    It looks like this was an issue in one of the previous builds of Start 8 and ModernMix.
    Try updating Start 8 and ModernMix to the latest available versions – it will not ask for the product key.
     
  5. HallStevenson

    HallStevenson Junior Member

    Messages:
    11
    I updated both a little over a week ago after it notified me of updates being available and started then. I haven't been prompted to update again but week manually check.
     
  6. HallStevenson

    HallStevenson Junior Member

    Messages:
    11
    Start8 = v1.45 and no updates found
    Modern Mix = v1.2 and also no updates found
     
  7. HallStevenson

    HallStevenson Junior Member

    Messages:
    11
    I couldn't find how to re-install just Start8 or ModernMix, so I re-installed Parallels itself. It looks as though it doesn't package these two add-on apps but downloads them directly as part of the install process. It downloads the current/latest version and I'm right back where I was. Just saw the pop-up down in the corner too....

    Both apps are currently older than I posted above (haven't been prompted to update them yet). ModernMix is v1.12 and Start8 is v1.30. Again, even with these older versions, I'm getting pop-ups that the license isn't found.

    ------------

    Browsing the forums over at Stardock, this seems to be a common issue....
     
    Last edited: Aug 29, 2014
  8. DanMcG

    DanMcG Bit poster

    Messages:
    3

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