Macbook stolen and cannot reinstall Parallels

Discussion in 'Installation and Configuration of Parallels Desktop' started by beta_bluerazr, Feb 4, 2019.

  1. beta_bluerazr

    beta_bluerazr Bit poster

    Messages:
    3
    Hi,

    My laptop was recently stolen, and I had remotely wiped my data off it. Now I'm trying to re-install Parallels but am getting an error:
    Unable to confirm the product license - You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    The KB says to uninstall and sign out of old computer, which I dont have anymore.

    Help! Thanks!
     
    beta_bluerazr, Feb 4, 2019
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, we've reset your key, please try to activate it again.
     
    Maria@Parallels, Feb 4, 2019
    #2
    WilliamsK likes this.
  3. WilliamsK

    WilliamsK Bit poster

    Messages:
    1
    I have the same problem. please help
     
    WilliamsK, Sep 18, 2019
    #3
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, your key has been reset, please check the issue and let us know if it doesn't work for you.
     
    Maria@Parallels, Sep 18, 2019
    #4

Share This Page