Mac crashes when unarchiving

Discussion in 'Installation and Configuration of Parallels Desktop' started by JonnyD1, May 25, 2018.

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  1. JonnyD1

    JonnyD1 Bit poster

    Messages:
    1
    When unarchiving my Windows 10 VM, my Macbook Pro hangs and I get a kernel panic.
    During the archival process the MacBook got stuck as well, so I suspect a corruption.

    Any ideas on how to proceed?

    Thanks!

    System Info
    High Sierra 10.13.4
    MacBook Pro (Retina, 15-inch, Mid 2014)
     
    JonnyD1, May 25, 2018
    #1
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,257
    Hi @JonnyD1 , please uninstall and reinstall Parallels Desktop for Mac and check if that helps.
     
    Arun@Parallels, May 25, 2018
    #2

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