Mac crash (panic)

Discussion in 'Windows Virtual Machine' started by Sylvain D, May 9, 2014.

  1. Sylvain D

    Sylvain D Bit poster

    Messages:
    3
    My mac crashes a lot now. It seems to happen after I've been away for awhile and drag a window around. Perhaps a wakeup error? Here's my log if anyone can help:

    BSD process name corresponding to current thread: plugin-container

    Mac OS version:
    13C1021

    Kernel version:
    Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
    Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
    Kernel slide: 0x000000001ca00000
    Kernel text base: 0xffffff801cc00000
    System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

    System uptime in nanoseconds: 80744798695800
    last loaded kext at 21097945082359: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9ed8a000, size 49152)
    last unloaded kext at 21169910941127: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9ed8a000, size 32768)
    loaded kexts:
    com.parallels.filesystems.prlufs 2010.12.28
    com.parallels.kext.vnic 9.0 24229.991745
    com.parallels.kext.netbridge 9.0 24229.991745
    com.parallels.kext.hidhook 9.0 24229.991745
    com.parallels.kext.hypervisor 9.0 24229.991745
    com.parallels.kext.usbconnect 9.0 24229.991745
    com.cyberic.SmoothMouse 9
    com.apple.filesystems.smbfs 2.0.1
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
    com.apple.driver.ApplePlatformEnabler 2.0.9d1
    com.apple.driver.AGPM 100.14.15
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleHDA 2.6.0f1
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleIntelHD5000Graphics 8.2.4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleIntelFramebufferAzul 8.2.4
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleCameraInterface 4.26.0
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 666.4.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.5.1
    com.apple.driver.AppleAHCIPort 3.0.0
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AirPort.Brcm4360 831.21.63
    com.apple.driver.AppleUSBXHCI 670.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
    com.apple.driver.DspFuncLib 2.6.0f1
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.5fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOBluetoothFamily 4.2.3f10
    com.apple.iokit.IOSurface 91
    com.apple.driver.AppleHDAController 2.6.0f1
    com.apple.iokit.IOHDAFamily 2.6.0f1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.8
    com.apple.AppleGraphicsDeviceControl 3.4.35
    com.apple.iokit.IOAcceleratorFamily2 98.14
    com.apple.driver.IOPlatformPluginFamily 5.7.0d10
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBHIDKeyboard 170.15
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.2.7
    com.apple.iokit.IO80211Family 630.35
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 675.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.18f6
    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Thunderbolt Ethernet, Ethernet, en3
    PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0
    Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
    USB Device: Internal Memory Card Reader
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: USB2.0 Hub
    USB Device: Hub
    USB Device: Hub
    USB Device: Microsoft USB Optical Mouse
    USB Device: Ultra Fast Media Reader
    USB Device: iPod
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
    Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 1, 5.5
     
  2. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Most of these kernel panics tend to be hardware related, I don't understand why you picked Parallels forums to post this problem as it doesn't seem related to Parallels Desktop, but anyway.

    Your RAM modules aren't the ones that came originally with your Mac (because of the 0x000000000000000000000000000000000000)? And have these crashes started after this RAM upgrade/change?

    Run the Apple Hardware Test: https://support.apple.com/kb/ht1509
    Perform the basic then the extended tests.
     
    Last edited: May 9, 2014
  3. Sylvain D

    Sylvain D Bit poster

    Messages:
    3
    Thanks for the reply

    I've previously run the hardware test and it reported no issues. The RAM is stock ram from the apple store - no hardware has ever been changed. I came here because my IT department said it looks like a Parralels issue. They only support VMWare which I hate. I saw a bunch of older threads here about people having issues coming back from energy saving modes so it sounded exactly like my issue :)

    I've turned of sleeping to see if that works for now.

    Thanks.


     
  4. Sylvain D

    Sylvain D Bit poster

    Messages:
    3
    Turning of sleep seemed to have worked. It looks like Parallels does still have an issue here.
     

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