Lost password service not working

Hi,

I'm afraid I've lost my password for my Parallels Desktop account. I've already tried to recover it via the "lost password e-mail service" but the promised message never arrives in my mailbox (don't blame my spam filter, it's not the reason for the problem). Can anybody help me?

Thanks,
David

 

Did you or did you not sign in to ask your question?

 

Did you or did you not see that the account in question has one post? Is it or is it not clear that this would be a new account created for the express purpose of asking this question? Is it or is it not a complete waste of time for me to even post on this thread? Do we or do we not enjoy the feeling of superiority we get when we correct someone, even in text on a forum? Should I or should I not hit the "Submit Reply" button? Can I or can I not fi

 

I can confirm that on the *main* Parallels website, the Password retrieval service is not working.

 

Hello all,

We are aware of the issues concerning users accounts recognition on Parallels site. We are working to fix it. Please sorry for the inconvenience caused.

Best regards,
Xenos

 

Reset the router.....by pressing the reset button on the back(mostly). You will have to reanable the security features after that as this reset will take the router to the factory defaults....

______________________
the developer hank freid redefines the chic hotel experience

 

I have tried numerous times to reset my password on the main site. I was, however, able to reset my password on the forums.

Is there still an issue with resetting passwords?

 

Site and forum passwords are different,
For site password create ticket in support and they will reply you