Lost Activation key Parallels 5

Greetings

Just bought Parallels Desktop 7 upgrade - have been running Parallels 5 for some time. Paid by Mastercard - all went well, installed just fine, accepted activation key. But then asked for previous key WHICH I NO LONGER HAVE!

So, pretty stuck now and very loathe to pay another R800 (South Africa) for completely fresh program. I bought P5 from local store in Grahamstown South Africa. Might be able to get evidence of that purchase.

Any way around supplying he previous key!?

Thanks.

 

If you registered your previous key you can retrieve it via your Parallels.com account ( https://www.parallels.com/account/products/ ).

 

Lost activation key

Thanks so much - previous key retrieved and 7 is now activated. Much appreciated.