Licensing issue - license does not migrate

Discussion in 'General Questions' started by Fjodor, Dec 28, 2020.

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  1. Fjodor

    Fjodor Junior Member

    Messages:
    18
    Now this thread would not be here if PD13 didn't tell me I am on the activation limit.
    So, yes, I reinstalled macOS with a wipe, and I now have an issue with my license as I can't access the old system anymore and I can't migrate the license!
    So what do I do now?
    License info: Standard build of Parallels Desktop 13
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset your key. Try to use it again and let us know the results.
     
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  3. Fjodor

    Fjodor Junior Member

    Messages:
    18
    Thanks! It now alerted me of migrating the license.
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    You are welcome. Feel free to reach out to us anytime for support.
     

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