License renewal

Discussion in 'Licensing and Activation' started by jcodeguy, Mar 28, 2025.

  1. jcodeguy

    jcodeguy

    Messages:
    1
    Suddenly I am not so happy as a Parallels customer. Maybe it's time to look at another product. I completed the renewal of my expired license and received a confirmation email stating my license has been reactivated. When I log into my account, it still shows my license as expired. When I go to start parallels, expired. I reached out to support almost an hour ago and I am waiting for an email and waiting and waiting. Very sloppy and very poor response. I'll post my thoughts to other social media accounts and warn other users. How can I have a renewal notification by email for something that apparently is not renewed?
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    552
    Hi jcodeguy,

    Please confirm to us if you are still experiencing this issue.
     

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