1. 

   AngelS6 Bit poster

   Messages:

   2

   Hello,
   I had problems with my old Mac and recently upgraded. Obviously Parallels already charged my bank for the update, but I can't install it because the license key is on my old (and broken) Mac. How can I recover my key?
   
   Thanks in advance!

    

   AngelS6, Mar 5, 2024

   #1
2. 

   Avinash Bundhoo Staff Member

   Messages:

   704

   Hello,
   
   We have verified your account and sent to you privately on Forums your license information.
   
   Please check your inbox for the details.
   
   We have also deactivated the licenses from your old machine
   
   Let us know if this resolves your issue
   
   Thanks

    

   Avinash Bundhoo, Mar 8, 2024

   #2

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in