License for Parallels 11 is not the same as for 12?

Discussion in 'Installation and Configuration of Parallels Desktop' started by JohannesS2, Aug 24, 2016.

  1. JohannesS2

    JohannesS2 Bit poster

    Messages:
    3
    Hello,
    I have a "Parallels Desktop for Mac Pro Edition" license. A subscription license - not the permanent one.

    The license was renewed (a year) five days ago - and now I get a popup there's a new version of Parallels out. Do i have to pay again to get v12 or is that included since I already pay every year?

    Johannes
     
  2. JohannesS2

    JohannesS2 Bit poster

    Messages:
    3
  3. Dhana@Parallels

    Dhana@Parallels Parallels Support

    Messages:
    186
    Hi JohannesS2,
    Since you own a subscription you are eligible for free upgrade to the latest version of Parallels Desktop.
    To install Parallels Desktop for Mac version 12 please download the installer: http://www.parallels.com/directdownload/pd12 and proceed with the installation.
    The same license you already own should help you pass the activation wizard.
    Thanks.
     

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