License "associated with another computer" but my mac was reimaged

Discussion in 'Licensing and Activation' started by JeffL24, Feb 13, 2026.

  1. JeffL24

    JeffL24 Bit poster

    Messages:
    1
    My Parallels Desktop for Mac Permanent License is "associated with another computer" but that other computer is this computer before apple replaced the battery and reimaged it.

    How can I separate the license key from that old 'computer' and attach it to this one?
     
  2. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    249
    Greetings,
    Thank you for your feedback.
    We free up your Parallels Desktop 19 license, please try to activate it again.
    NOTE: Normally when you receive the "associated with another computer" prompt, you need to select "Activate on This Mac" option and this will activate your copy of Parallels Desktop.
    Thanks
     

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