Kernel Panic Parallels 4 Disk Repair Needed MacBook Pro crashes

After extensive troubleshooting I determined that Parallels was causing my Macbook Pro to crash and I had to boot to a Leopard boot DVD to run Disk Utility and repair. The error in the log was "Incorrect Block Count for the file PCSCD.PUB". I did the repair on the disk and and found this to happen Frequently. Basically the machine would get a kernel panic and completely freeze. Once I removed Parallels completely the machine is fine and fully operational. Has anyone seen this issue and is there a fix?

 

daveg65,

This is a critical issue that we would like to investigate. Do you have a support ticket created on this issue? If not please create one at:

http://www.parallels.com/support/desktop/

Submit a free e-mail support request.

In any case, please provide your ticket number here. Thanks in advance.

 

Kernel Panic

I have just run into the same problem.... I have only run linux distros off of parallels. I then put windows xp sp3, so I could run some programs that I wanted to use then I started to get kernel panic problem. Here are the problems I have been having... any insight would be great.

Sat Feb 28 15:05:56 2009
panic(cpu 0 caller 0x001A9C68): Kernel trap at 0x00198d3c, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x5c9ca000, CR3: 0x011e0000, CR4: 0x00000660
EAX: 0x00001400, EBX: 0x000013bc, ECX: 0x00000500, EDX: 0x00001400
CR2: 0x5c9ca000, EBP: 0x34777f48, ESI: 0x5c9ca000, EDI: 0x5a113c00
EFL: 0x00010206, EIP: 0x00198d3c, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x34777cb8 : 0x12b4f3 (0x45b13c 0x34777cec 0x1335e4 0x0)
0x34777d08 : 0x1a9c68 (0x464700 0x198d3c 0xe 0x463eb0)
0x34777de8 : 0x1a038d (0x34777e00 0x10202 0x34777f48 0x198d3c)
0x34777df8 : 0x198d3c (0xe 0x48 0x10 0x1a0010)
0x34777f48 : 0x5bc9db (0x461a000 0x0 0x136713 0x19eb5b)
0x34777f78 : 0x13eed2 (0x0 0x0 0x1a336f 0x64d8998)
0x34777fc8 : 0x1a017c (0x0 0x0 0x1a30b5 0x4e4ec80)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOGraphicsFamily(1.7.1)@0x5aa000->0x5c6fff
dependency: com.apple.iokit.IOPCIFamily(2.5)@0x596000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9G55

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacBook3,1

I am on leopard 10.5.6 Build 9G55 and on Parallels 4.0. I have ubuntu and red hat also on it, but I dont think that has anything to do with it. It only crashes when I close the computer (on a laptop) or I let it be for awhile and it goes to power save mode then get the kernel panic. otherwise it runs fine. I have tried Time machine but I had it updated when I put the windows on so it has inherited the flaw. I cant think of anything else that would do it. Please help

 

Kernel panic

I am getting the same problem. I didnt get the kernel panic untill I put Bill Gates shit on it (windows xp sp3) I am on 10.5.6 and parallels 4.0. I have successfully run linux distros off of 4.0 and had no problems. I get the kernel panic when I close the top to my laptop or I let it go past the screen saver. So heres the console log:

Sat Feb 28 15:05:56 2009
panic(cpu 0 caller 0x001A9C68): Kernel trap at 0x00198d3c, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x5c9ca000, CR3: 0x011e0000, CR4: 0x00000660
EAX: 0x00001400, EBX: 0x000013bc, ECX: 0x00000500, EDX: 0x00001400
CR2: 0x5c9ca000, EBP: 0x34777f48, ESI: 0x5c9ca000, EDI: 0x5a113c00
EFL: 0x00010206, EIP: 0x00198d3c, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x34777cb8 : 0x12b4f3 (0x45b13c 0x34777cec 0x1335e4 0x0)
0x34777d08 : 0x1a9c68 (0x464700 0x198d3c 0xe 0x463eb0)
0x34777de8 : 0x1a038d (0x34777e00 0x10202 0x34777f48 0x198d3c)
0x34777df8 : 0x198d3c (0xe 0x48 0x10 0x1a0010)
0x34777f48 : 0x5bc9db (0x461a000 0x0 0x136713 0x19eb5b)
0x34777f78 : 0x13eed2 (0x0 0x0 0x1a336f 0x64d8998)
0x34777fc8 : 0x1a017c (0x0 0x0 0x1a30b5 0x4e4ec80)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOGraphicsFamily(1.7.1)@0x5aa000->0x5c6fff
dependency: com.apple.iokit.IOPCIFamily(2.5)@0x596000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9G55

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)
If any insight let me know.........

 

same problem here.

I'll post a kp log when it happens again. It's been happening 1-2 times daily since installing Parallels 4 about 10 days ago.

 

System Crash

Hi - I've been having the same problem for a few months now but not as often as many of you. I get crashes about 4 times per week. I have noticed that it is in time with the screen saver. Today my system crashed (15" MBP w/Parallels 4) and now Windows will not start. I keep getting a form to send to Parallels.

If anyone has any suggestions/solutions for this I'd love to hear them.

Thanks - John

 

That same day I posted my reply (March 30th), I did a bunch of digging on a lot of web forums. I couldn't find anything definitive, but I did find a few posts that suggested that the wired ethernet driver may be the cause. Since I have good wireless in my office and at home, I stopped using wired ethernet.

I run VMs in shared mode over the Macbook's airport wifi. I haven't had a kernel panic since the day I posted that message. It was happening at least daily prior to that. I don't have any credible debugging info to offer. I can only say that I sopped using wired ethernet on the MPB and the KP stopped happening. It's a crappy workaround, because shared mode isn't always what I want, but I'm getting by (and no more KPs).

Interestingly, the few posts that suggested wired the might be the cause were older posts related to parallels 3. I didn't read them closely enough to realize that, and so I tried it. After a few days problem free, I looked up those posts (intending to pass the info to my IT department) and noticed that they related to Parallels 3.

 

Crashes multiple times a day

I have parallels 3.0 installed on my MBP and lately it has crashed more and more. It freezes up with green lines running vertically over the screen. When I re-start by holding down the power button (the only thing I can do) it will start up with green lines five out of six times. It never gets past that. Here is one of the error messages:


panic(cpu 0 caller 0x001A49CB): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x0136a000, CR4: 0x000006e0
EAX: 0x00000000, EBX: 0x00970e40, ECX: 0x00000000, EDX: 0x049f3804
CR2: 0x00000000, EBP: 0x258cb508, ESI: 0x0400b800, EDI: 0x23fa1004
EFL: 0x00010246, EIP: 0x0075e0f2, CS: 0x00000008, DS: 0x37340010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x258cb2f8 : 0x128d0d (0x3cc65c 0x258cb31c 0x131f95 0x0)
0x258cb338 : 0x1a49cb (0x3d2a94 0x0 0xe 0x3d22b8)
0x258cb448 : 0x19b3a4 (0x258cb460 0x202 0x258cb4b8 0x3734b080)
0x258cb508 : 0x76d18b (0x23fa1004 0xb 0x0 0x75cf0a)
0x258cb538 : 0x76b600 (0x23fa1004 0x258cb570 0x0 0x1a3736)
0x258cb818 : 0x75f81a (0x0 0x600d600d 0x7022 0x258cb848)
0x258cb8d8 : 0x8efb33 (0x24054564 0x4d2 0x9169dc 0x6e766461)
0x258cb9c8 : 0x75a402 (0x24054000 0x0 0x258cbad2 0x80)
0x258cba28 : 0x751133 (0x48b2400 0x0 0x258cbad2 0x80)
0x258cbb58 : 0x752813 (0x48b2400 0x755cac 0x258cbbfc 0x4)
0x258cbc18 : 0x73d875 (0x48b2400 0x1 0x0 0x258cbdd4)
0x258cbc78 : 0x73706b (0x48b2400 0x0 0x0 0x48b2400)
0x258cbc98 : 0x38c991 (0x48b2400 0x3ec0e60 0x3ec0e60 0x0)
0x258cbce8 : 0x3b2df6 (0x48b2400 0x3ec0e60 0x3ec0e60 0x0)
0x258cbd48 : 0x18d6fd (0x48b2400 0x3ec0e60 0x0 0x0)
0x258cbdb8 : 0x12b4ee (0x48e9f80 0x3fa7898 0x258cbdf8 0x11e042) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(5.0.8)@0x759000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x645000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x72f000
dependency: com.apple.iokit.IONDRVSupport(1.4.8)@0x74a000
com.apple.iokit.IONDRVSupport(1.4.8)@0x74a000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x645000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x72f000
com.apple.iokit.IOGraphicsFamily(1.4.8)@0x72f000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x645000

Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386


It does this when waking from sleep (or the screen stays black), when someone start their Skype video, and it has happened while watching video too.

How do I un-install Parallels??

 

Kernel Panic

Same problem.. kernel panic almost always at shutting down after running Parallels and only after running Parallels

Macbook Pro, OSX 10.6.2, 3.06 GHz Intel Core 2 Duo

Mon Dec 14 17:10:10 2009
panic(cpu 1 caller 0x2a7ac2): Kernel trap at 0x019147d0, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000065, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000065, EBX: 0x090bfe04, ECX: 0x00834d00, EDX: 0x090bfe04
CR2: 0x00000065, EBP: 0x528cbaf8, ESI: 0x00000000, EDI: 0x00000065
EFL: 0x00010206, EIP: 0x019147d0, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x528cb8f8 : 0x21b2bd (0x5cf868 0x528cb92c 0x223719 0x0)
0x528cb948 : 0x2a7ac2 (0x591c30 0x19147d0 0xe 0x591dfa)
0x528cba28 : 0x29d968 (0x528cba40 0x528cbaa8 0x528cbaf8 0x19147d0)
0x528cba38 : 0x19147d0 (0xe 0x48 0x528c0010 0x10)
0x528cbaf8 : 0x1914887 (0x90bfe04 0x90bff84 0x0 0x8994004)
0x528cbb18 : 0x31689d (0x0 0x90bfe04 0x0 0x887f6c0)
0x528cbb58 : 0x31814c (0x94fcf40 0x2 0xa 0x0)
0x528cbba8 : 0x594cf9c1 (0x90bfe04 0x0 0x528cbbf8 0x52b293)
0x528cbbf8 : 0x594cfb05 (0x914b100 0x0 0x0 0x914b100)
0x528cbc18 : 0x545956 (0x914b100 0x3 0x8a91b40 0x500a3d)
0x528cbc48 : 0x545cd0 (0x8a91b40 0x8048600 0x99fc0e0 0xdc008006)
0x528cbc88 : 0x545d87 (0x8048620 0x99fc0e0 0x0 0x4fc7d6)
0x528cbcb8 : 0x50734a (0x8048620 0x8b428c0 0x0 0x5001c1)
0x528cbd08 : 0x50b8c2 (0x90c2200 0x1 0x5d4794 0x99f4920)
0x528cbd78 : 0x5137ac (0x844840 0xff2 0xfe2000 0xe3)
0x528cbde8 : 0x239528 (0x844840 0xff2 0x9837600 0xe3)
0x528cbe58 : 0x21d65f (0xecb3c80 0xa2a1e6c 0x1ff338 0xecb3cac)
0x528cbe98 : 0x2107f7 (0xecb3c00 0x528cbedc 0x8d16668 0x528cbed0)
0x528cbef8 : 0x216a5a (0xecb3c00 0x0 0x0 0x0)
0x528cbf78 : 0x292834 (0x888f728 0x0 0x0 0x0)
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.cisco.nke.ipsec(2.0.1)@0x1913000->0x1981fff
com.parallels.kext.prl_vnic(5.0 9220.531002)@0x594ce000->0x594d1fff
dependency: com.apple.iokit.IONetworkingFamily(1.9)@0xd74000

BSD process name corresponding to current thread: kextunload

Mac OS version:
10C540

Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacBookPro5,3 (Mac-F22587C8)

System uptime in nanoseconds: 3554779380471
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x1070000, size 0x12288) - last unloaded 90696544035
loaded kexts:
com.cisco.nke.ipsec 2.0.1 - last loaded 25375057646
com.rogueamoeba.hermes 2.0.2
com.parallels.kext.prl_vnic 5.0 9220.531002
com.parallels.kext.prl_netbridge 5.0 9220.531002
com.parallels.kext.prl_usb_connect 5.0 9220.531002
com.parallels.kext.prl_hid_hook 5.0 9220.531002
com.parallels.kext.prl_hypervisor 5.0 9220.531002