Issues with partitioning local drives and folders and Windows 7 disappearing

Discussion in 'Installation and Configuration of Parallels Desktop' started by Charles2Cool, Dec 25, 2012.

  1. Charles2Cool

    Charles2Cool Bit poster

    Messages:
    3
    Merry Xmas everyone !!! I'm new to MacBook Pro (Lion OS 10.7.5) and Parallels 7 (Windows 7) and have an issue that I hope you can help me with.

    When I first bought my MacBook Pro the sales assistant helped me imstalled Parallels 7 (Windows 7) on it. However, the user name and extension (including the folder) were spelt incorrectly. In order to rectify this, I had to create a new admin account (with the correct name) and delete the existing admin account on the Mac website. However, what happens next is beyond me. I'm now unable to launch and use Parallels 7 (Windows 7). It comes up with a pop up screen (i.e. new virtual machine wizard) asking for a Windows or other OS DVD or image file to be inserted or migrate Windows from PC to Mac. Did I do something wrong ? I do not believed I deleted Windows 7 from MacBook Pro. How do I fix this issue ? Do I need to install Windows 7 again ?

    Also, how do I partition the local drives and folders as well as whether it has been partitioned already for Mac or Windows or both ?

    Thanks.
     
  2. kat

    kat Product Expert

    Messages:
    823
    Merry Xmas to you Charles,

    Can you still find Parallels in your Applications from your finder window or from a desktop icon.
    open the parallels application
    along the top of your screen next to the apple (Parallels Desktop should be the open application )
    Select File
    Click on Open
    Once opened this should lead you to the path to your virtual machine.
    find the VM
    Click on it and select open (this should bring your vm up)
    let me know if this works for you.
    The admin account that you deleted was it on the apple side or the windows side?
     

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  3. Specimen

    Specimen Product Expert

    Messages:
    3,236
    From the description you are talking about your apple id ("and delete the existing admin account on the Mac website") and the local user account, that happen to have the exact same name?

    Apart from that, the VM was created and resides in the first username home folder and not on the new username's, if you haven't deleted the old username home folder it's still there, however if you deleted the home folder of the old user, it's gone.

    I suggest you go back to the same store and preferably the same sales assistant and explain the problem.
     

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