Issues with activation key

Discussion in 'Licensing and Activation' started by MinJ1, Feb 6, 2025.

  1. MinJ1

    MinJ1 Bit poster

    Messages:
    2
    I had parallels installed, had to reimage my laptop so I tried my key to reactivate but it is no longer working.
    Last time this issue happened, I could get assisted by chatting with a live agent but I guess Parallels got rid of it.
    Please assist.
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    674
    Hello,
    Thank you for reaching out.
    Do you have any error messages?
    If yes, please provide a screenshot.

    Thanks
     
  3. MinJ1

    MinJ1 Bit poster

    Messages:
    2
    upload_2025-2-10_10-56-51.png
     

    Attached Files:

  4. ErT1

    ErT1

    Messages:
    1
    Hello.
    I was using Parallels Desktop on my Mac. I have a new Mac and want to use my license on new device.
    I have to write the activation key but I can't find the whole numbers. the details are below. How can I find the whole key?
    Searching for installed licenses...

    status="ACTIVE"

    serial="JHQC79-******-******-******-273P3C"

    expiration="unlimited"

    cpu_total=4

    max_memory=8192

    edition="standard"

    is_volume="no"

    advanced_restrictions="disabled"

    deferred_activation="disabled"

    uuid="53c3cf4c1b434effbb92dcafb97ea502"
     

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