Installation of Parallel Tools failes when Win10 Controlled folder access is enabled

Discussion in 'Installation and Configuration of Parallels Desktop' started by DirkH2, Nov 26, 2017.

  1. DirkH2

    DirkH2 Bit poster

    Messages:
    1
    Parrallel Tools Installation fails with unknown reason when new security feature in Windows 10 (fall creators update 2017)
    Windows Defender - protected folders feature is enabled.

    Windows 10 Version 10.0.16299.64
    Parallels Version 13.2

    Only solution right now is to turn it off during installation, it would be better if parallels could handle this
     
  2. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    417
    Hello DirkH2, Thank you for reporting us. please reproduce the scenario wherein the resolution limit is shown, generate a Problem Report ID http://kb.parallels.com/9058 while the said scenario is being displayed (very important) and reply with the same. We'll then investigate. ie(One Problem report id with Firewall disabled and another problem report id without disabling the firewall)Once you provide us that information, we will report this to the concern team. Thanks!
     

Share This Page