Installation fails, asks to close virtual machine an exit Para Desk - Do this and still fail

Discussion in 'Installation and Configuration of Parallels Desktop' started by IanW5, Aug 22, 2017.

  1. IanW5

    IanW5 Bit poster

    Messages:
    2
    I get an error message "To continue the installation, quit the virtual machines running in the background" It then says to quit Paarallels Desktop and the installation will continue. I do this, but nothing happens. An ideas to a solution?
     
  2. rkulikov

    rkulikov Parallels Developers

    Messages:
    313
    Can please run this command in Terminal and post its output here?
    ps aux | fgrep prl_vm_app
     
  3. IanW5

    IanW5 Bit poster

    Messages:
    2
    The problem resolved itself after running the installation again several times. Close this request.
     
  4. Shathish@Parallels

    Shathish@Parallels Pro

    Messages:
    328
    Hello @IanW5 We are glad that you have resolved the issue. We are always here to help you.
     

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