Install was fine, booted first VM, hard locked then reset MAC/kernel panic

Discussion in 'Installation and Configuration of Parallels Desktop' started by ZacharyM, Mar 25, 2020.

  1. ZacharyM

    ZacharyM Bit poster

    Messages:
    2
    After install, everything appeared ok. I booted up an existing, previously shutdown windows 10 image, it started the Parallels tools update, which immediately locked up my MAC tight. After about 5 minutes it reset, then, after logging into the mac it popped up a message that it had restarted due to an issue.
    After that, powered up the VM again, tools install started again, but this time completely successfully.
    Now everything is working as expected.

    panic(cpu 2 caller 0xffffff7f8d168ad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
    service: com.apple.logd, total successful checkins since load (129072 seconds ago): 12908, last successful checkin: 0 seconds ago
    service: com.apple.WindowServer, total successful checkins since load (129042 seconds ago): 12892, last successful checkin: 120 seconds ago

    Backtrace (CPU 2), Frame : Return Address
    0xffffffa3ffbcb820 : 0xffffff800bf3bb1b
    0xffffffa3ffbcb870 : 0xffffff800c0733e5
    0xffffffa3ffbcb8b0 : 0xffffff800c064e5e
    0xffffffa3ffbcb900 : 0xffffff800bee2a40
    0xffffffa3ffbcb920 : 0xffffff800bf3b207
    0xffffffa3ffbcba20 : 0xffffff800bf3b5eb
    0xffffffa3ffbcba70 : 0xffffff800c6d2575
    0xffffffa3ffbcbae0 : 0xffffff7f8d168ad5
    0xffffffa3ffbcbaf0 : 0xffffff7f8d1687e6
    0xffffffa3ffbcbb10 : 0xffffff800c666fcb
    0xffffffa3ffbcbb60 : 0xffffff800c670083
    0xffffffa3ffbcbca0 : 0xffffff800c022c22
    0xffffffa3ffbcbdb0 : 0xffffff800bf41998
    0xffffffa3ffbcbe10 : 0xffffff800bf18625
    0xffffffa3ffbcbe70 : 0xffffff800bf2f0d5
    0xffffffa3ffbcbf00 : 0xffffff800c04b485
    0xffffffa3ffbcbfa0 : 0xffffff800bee3226
    Kernel Extensions in backtrace:
    com.apple.driver.watchdog(1.0)[EFAA17B9-A62C-30B7-9602-0BB5282EDDD6]@0xffffff7f8d167000->0xffffff7f8d16ffff

    BSD process name corresponding to current thread: watchdogd

    Mac OS version:
    19C57

    Kernel version:
    Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
    Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
    Kernel slide: 0x000000000bc00000
    Kernel text base: 0xffffff800be00000
    __HIB text base: 0xffffff800bd00000
    System model name: MacBookPro15,1 (Mac-937A206F2EE63C01)
    System shutdown begun: NO

    System uptime in nanoseconds: 129078848611946
    last loaded kext at 128916264586264: com.parallels.kext.hypervisor 16.0.0 48507 (addr 0xffffff7f90a77000, size 196608)
    last unloaded kext at 129022708951404: >!AXsanScheme 3 (addr 0xffffff7f90b1e000, size 32768)
    loaded kexts:
    com.parallels.kext.hypervisor 16.0.0 48507
    com.paloaltonetworks.kext.pangpd 5.1.1f12
    com.symantec.dlp.macpd 15.7.0
    com.symantec.dlp.fsd 15.7.0
    com.paloaltonetworks.GlobalProtect.gplock 5.1.1f12
    com.symantec.nfm.kext 10.0.0
    com.symantec.internetSecurity.kext 10.0.0
    com.symantec.SymXIPS 8.2.2
    @filesystems.smbfs 3.4
    @fileutil 20.036.15
    @kext.AMDFramebuffer 3.0.4
    @kext.AMDRadeonServiceManager 3.0.4
    @kext.AMDRadeonX4000 3.0.4
    >!AGraphicsDevicePolicy 4.5.21
    @AGDCPluginDisplayMetrics 4.5.21
    >!APlatformEnabler 2.7.0d0
    >AGPM 111.4.1
    >X86PlatformShim 1.0.0
    >!ATopCaseHIDEventDriver 3420.1
    >!AHIDALSService 1
    @filesystems.autofs 3.0
    >!AUpstreamUserClient 3.6.8
    >!A!IKBLGraphics 14.0.3
    >AudioAUUC 1.70
    >!AHV 1
    |IOUserEthernet 1.0.1
    |IO!BSerialManager 7.0.2f4
    >pmtelemetry 1
    @Dont_Steal_Mac_OS_X 7.0.0
    @kext.AMD9500!C 3.0.4
    >!A!ISlowAdaptiveClocking 4.0.0
    >!AFWOHCI 5.6.2
    >BridgeAudioCommunication 6.60
    >!AAVEBridge 6.1
    >!A!IPCHPMC 2.0.1
    >!A!ICFLGraphicsFramebuffer 14.0.3
    >AGDCBacklightControl 4.5.21
    >!AMuxControl2 4.5.21
    >!AGFXHDA 100.1.422
    >!ABridgeAudio!C 6.60
    >!AThunderboltIP 3.1.3
    >!AMCCSControl 1.13
    >!UDisplays 380
    >BCMWLANFirmware4364.Hashstore 1
    >BCMWLANFirmware4377.Hashstore 1
    >BCMWLANFirmware4355.Hashstore 1
    @filesystems.apfs 1412.61.1
    >!AVirtIO 1.0
    @filesystems.hfs.kext 522.0.9
    @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
    @BootCache 40
    @!AFSCompression.!AFSCompressionTypeZlib 1.0.0
    >!ABCMWLANBusInterfacePCIe 1
    |!ABCM5701Ethernet 10.3.5
    @private.KextAudit 1.0
    >!ASmartBatteryManager 161.0.0
    >!AACPIButtons 6.1
    >!ASMBIOS 2.1
    >!AACPIEC 6.1
    >!AAPIC 1.7
    $!AImage4 1
    @nke.applicationfirewall 303
    $TMSafetyNet 8
    @!ASystemPolicy 2.0.0
    |EndpointSecurity 1
    @kext.AMDRadeonX4100HWLibs 1.0
    @kext.AMDRadeonX4000HWServices 3.0.4
    >!AHIDKeyboard 209
    >!AHS!BDriver 3420.1
    >IO!BHIDDriver 7.0.2f4
    >!AActuatorDriver 3420.2
    >!AMultitouchDriver 3420.2
    >!AInputDeviceSupport 3420.4
    |IOFireWireIP 2.3.0
    @kext.triggers 1.0
    |IOAVB!F 800.17
    >!ASSE 1.0
    @!AGPUWrangler 4.5.21
    |IOSlowAdaptiveClocking!F 1.0.0
    |IO!BHost!CUARTTransport 7.0.2f4
    |IO!BHost!CTransport 7.0.2f4
    |IO!B!F 7.0.2f4
    |IO!BPacketLogger 7.0.2f4
    |IOFireWire!F 4.7.5
    @kext.AMDSupport 3.0.4
    >!A!ILpssUARTv1 3.0.60
    >!A!ILpssUARTCommon 3.0.60
    >!AOnboardSerial 1.0
    |IOAccelerator!F2 438.2.8
    @!AGraphicsDeviceControl 4.5.21
    >!AGraphicsControl 4.5.21
    >!ABacklightExpert 1.1.0
    >X86PlatformPlugin 1.0.0
    >IOPlatformPlugin!F 6.0.0d8
    |IONDRVSupport 569.3
    >!ASMBus!C 1.0.18d1
    |IOGraphics!F 569.3
    @plugin.IOgPTPPlugin 800.14
    >usb.cdc.ncm 5.0.0
    >usb.IOUSBHostHIDDevice 1.2
    >!AThunderboltDPOutAdapter 6.2.4
    >!AThunderboltPCIUpAdapter 2.5.2
    >!UAudio 320.49
    >usb.cdc 5.0.0
    >usb.networking 5.0.0
    >usb.!UHostCompositeDevice 1.2
    >usb.!UHub 1.2
    |IOAudio!F 300.2
    @vecLib.kext 1.2.0
    |IOSurface 269.6
    @filesystems.hfs.encodings.kext 1
    >!ABCMWLANCore 1.0.0
    >IOImageLoader 1.0.0
    |IOSerial!F 11
    |IO80211!FV2 1200.12.2b1
    >corecapture 1.0.4
    |IOSkywalk!F 1
    >!AThunderboltPCIDownAdapter 2.5.2
    >!AThunderboltDPInAdapter 6.2.4
    >!AThunderboltDPAdapter!F 6.2.4
    >!AHPM 3.4.4
    >!A!ILpssI2C!C 3.0.60
    >!A!ILpssDmac 3.0.60
    >!A!ILpssI2C 3.0.60
    >usb.!UEHCIPCI 1.2
    >usb.!UEHCI 1.2
    |IOEthernetAVB!C 1.1.0
    >mDNSOffloadUserClient 1.0.1b8
    >!AThunderboltNHI 5.8.1
    |IOThunderbolt!F 7.4.7
    >!AEffaceableNOR 1.0
    >usb.!UVHCIBCE 1.2
    >usb.!UVHCI 1.2
    >usb.!UVHCICommonBCE 1.0
    >usb.!UVHCICommon 1.0
    |IOBufferCopy!C 1.1.0
    |IOBufferCopyEngine!F 1
    |IONVMe!F 2.1.0
    >usb.!UXHCIPCI 1.2
    >usb.!UXHCI 1.2
    |IOUSB!F 900.4.2
    >!AEFINVRAM 2.1
    >!AEFIRuntime 2.1
    >!ASMCRTC 1.0
    |IOSMBus!F 1.1
    |IOHID!F 2.0.0
    $quarantine 4
    $sandbox 300.0
    @kext.!AMatch 1.0.0d1
    >DiskImages 493.0.0
    >!AFDEKeyStore 28.30
    >!AEffaceable!S 1.0
    >!AKeyStore 2
    >!UTDM 489.60.3
    |IOSCSIBlockCommandsDevice 422.0.2
    >!ACredentialManager 1.0
    >KernelRelayHost 1
    >!ASEPManager 1.0.1
    >IOSlaveProcessor 1
    |IOUSBMass!SDriver 157.40.7
    |IOSCSIArchitectureModel!F 422.0.2
    |IO!S!F 2.1
    |IOUSBHost!F 1.2
    >!UHostMergeProperties 1.2
    >usb.!UCommon 1.0
    >!ABusPower!C 1.0
    |CoreAnalytics!F 1
    >!AMobileFileIntegrity 1.0.5
    @kext.CoreTrust 1
    |IOTimeSync!F 800.14
    |IONetworking!F 3.4
    |IOReport!F 47
    >!AACPIPlatform 6.1
    >!ASMC 3.1.9
    >watchdog 1
    |IOPCI!F 2.9
    |IOACPI!F 1.4
    @kec.pthread 1
    @kec.corecrypto 1.0
    @kec.Libm 1
     

Share This Page