I paid the 1-time purchase for Standard Edition, but didn't get license

Discussion in 'Licensing and Activation' started by airwavex, Feb 22, 2024.

  1. airwavex

    airwavex Bit poster

    Messages:
    1
    After the trial period was over, I clicked on the top right corner of Parallels Desktop 19 for Mac to buy a 1-Time Purchase for Standard version.
    After payment, no license was received, only a bill from CleverBridge.
    How do I check the license?
     
    airwavex, Feb 22, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    704
    Hello

    Thank you for your feedback.

    Upon verification, your purchase was done through Alipay.
    Please note that payment via Alipay takes 2-5 working days to be processed.

    We have sent to you a private message. Please send us the receipt of your transaction via Alipay,

    Thanks
     
    Avinash Bundhoo, Feb 22, 2024
    #2

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