I need to change my license to a new Mac

Discussion in 'Licensing and Activation' started by AngelS6, Feb 3, 2024.

  1. AngelS6

    AngelS6 Bit poster

    Messages:
    2
    Hello everyone, I am new to this forum. My old Mac broke down a week ago. I still have to take it to the Apple Store, but the HD is broken and I don't expect to be able to recover the data.
    How can I move my Parallels Desktop license to the new Mac Studio?
    I have been a user of the official Parallels website for many years and I am obviously up to date with the payment.
    I guess this question is very easy but it has me blocked.
    Thank you for your answers.
     
  2. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    198
    Hello @AngelS6 ,
    Thank you for your feedback.
    To re-activate your Parallels Desktop license to a new Mac, please follow the steps below:
    1. Using your web browser, download the latest version of Parallels Desktop here.
    2. Launch the downloaded .dmg file, double-click on Install Parallels Desktop.app, and wait for the installation to complete successfully.
    3. Go to Finder > Applications > Parallels Desktop to start the application.
    4. Sign in to your Parallels account via your email [email protected] and activate Parallels Desktop. Upon activation on the new Mac you will see a warning that the license is already in use:
    [​IMG]
    5. Click on Activate on This Mac and the current copy will be successfully activated. As a result, the license will be automatically deactivated on the old Mac.
    For more details, please check the article https://kb.parallels.com/en/123461
    Thank you!
     

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