I need invoice

Discussion in 'Licensing and Activation' started by FranklinC2, Jan 3, 2024.

  1. FranklinC2

    FranklinC2

    Messages:
    1
    I have a charge of 60000 KRW on my corporate CC from Parallels (subscription renewal on 2023. 12. 02. 8:30 PM), but I do not have a matching invoice or receipt. When I try to get it from my.parallels.com by clicking confirmation/invoice, it just opens a new tab saying the link is expired and a new link will be sent once I enter the randomly generated characters. I tried more than dozen times but I do not get anything even to my junk. How do I obtain that documentation?
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    622
    Best Answer
    Hello,
    Please note that we have generated a new invoice for you. Kindly check your email.
    Additionally, please note that the initially generated invoice was sent to your Gmail account.
    Thank you.
     

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