I finish the payment but subscription do not renew

Discussion in 'Licensing and Activation' started by laixiaogang, Dec 2, 2024.

  1. laixiaogang

    laixiaogang

    Messages:
    1
    I renewed my subscription through Alipay. My Parallels account is [email protected]. My Alipay order id is 2024120122001386731455910352. My Clevebridge order id is D054000GW2MA. The payment is successful, bank already charge my money. But it is over 24 hours, my subscription still not renew. Please help me to check it. Thanks.
     

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