I can't turn off auto renewal subscription

Discussion in 'Licensing and Activation' started by WilliamsJ2, Aug 8, 2025.

  1. WilliamsJ2

    WilliamsJ2 Bit poster

    Messages:
    1
    Hello, my subscription will automatically renew in a few days, but I no longer wish to continue using Parallels. I can't deactivate it with the tutorial in this forum, as it says my product is registered under another account. I received an email saying it will be activated automatically and I will be charged, but I no longer wish to continue using Parallels for now. How can I deactivate this automatic renewal and cancel my subscription?
     
  2. Keshav Dosieah

    Keshav Dosieah Staff Member

    Messages:
    16
    Hello,
    Thank you for your post.
    We have created a ticket for you and will be contacting you shortly.
    Regards,
    Parallels Team
     

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