I can NOT adjust memory for my VM (Macintosh)

Discussion in 'Installation and Configuration of Parallels Desktop' started by JohnL5, Aug 13, 2015.

  1. JohnL5

    JohnL5 Junior Member

    Messages:
    19
    I can NOT adjust memory for my VM I have (Windows 7).

    I right-click on either VM and select "Configure" (or click the Configure ICON), and the "Total Size" bar is full. There is NO sliding bar to adjust it.

    As a direct result, I am unable to open "Win10_SingleLang_English_x64.iso" and install Windows 10 because it says "Insufficient memory".
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    760
    Hi JohnL5,
    Note: Windows 7 VM should shutdown before doing any changes.
    Please follow the steps suggested below to resolve the issue.
    1. Uninstall Parallels Desktop 10 using PD uninstaller as suggested at http://kb.parallels.com/en/122653
    2. Download latest build from: www.parallels.com/directdownload/pd10 ( http://kb.parallels.com/en/111603 )
    3. Install it as suggested at http://kb.parallels.com/en/122647 (Note: un installing and re installing Parallels Desktop will not effect your Virtual Machine)
    4. Install Parallels Tools manually as suggested at http://kb.parallels.com/en/112609 and check if the issue still persisting.
    Click here to know "How much memory you can assign to Windows Virtual Machine".
     
  3. JohnL5

    JohnL5 Junior Member

    Messages:
    19
    Reference: I have a iMac with 16 GB of RAM and a 1 TB internal hard drive.

    I just noticed that the filled bar is set PRECISELY to the SIZE of the .pvm file.

    Shouldn't there be a slider bar based on the 16GB of RAM?

    So maybe I am not looking at the proper place for memory allocated to Windows.

    JohnL5
     
  4. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    760
    Hi JohnL5,

    Could you please let us know whether you are trying to increase Virtual Machine memory (RAM) or Virtual Machine hard disk space?
    Please refer http://kb.parallels.com/122705 to know how much Virtual Machine memory (RAM) you can assign to your Virtual Machine.
    Please refer http://kb.parallels.com/113972 to know how to increase Virtual Machine Hard disk space.
    Please let me know if you have any other questions,
     
    Last edited: Aug 13, 2015
  5. JohnL5

    JohnL5 Junior Member

    Messages:
    19
    Ram ...

    This posting was based on the fact that I was unable to open "Win10_SingleLang_English_x64.iso" and complete the free update to Windows 10 because it said "Insufficient space".

    Therefore, I conclude that the answer to your question is "VM hard disk space". And thanks to your prompt reply, I changed it from the default value = 1 GB to 2 GB.

    So ... I'll try again to update Windows 7 to Windows 10 ... and you can bet on the fact that I've cloned the .pvm file over to an external hard drive.

    John L
     
  6. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    760
  7. JohnL5

    JohnL5 Junior Member

    Messages:
    19
    Tuesday, August 13

    Ram ...

    Here are the steps I took for a finally successful AND activated Windows 10.
    *** cloned or copied my existing VMs to an external drive ***

    (1) started up Parallels Desktop (version 10)
    (2) clicked ONCE on the "Configure" icon of my existing Windows 7 VM, selected "Hardware" and then changed the default CPU & Memory from 1 GB to 5 GB (I'm maxed out on my iMac to 16 GB).
    (3) started up Windows 7 VM
    (4) dragged my recently downloaded "MediaCreationToolx64.exe" onto my Window 7 Desktop, double-clicked it and went away while the program:
    (a) downloaded and verified Windows 10
    (b) installed Windows 10 "over" Windows 7, "religiously" following the instructions in your http://kb.parallels.com/122884
    (5) renamed my Windows 7 VM to Windows 10 (which it now was)
    (6) copied my original Windows 7 VM back to my Users/Shared/Parallels directory/folder so Parallels Desktop could see both
    (7) started up my Win 7 and my Win 10 VMs and all is well!! THANKS TO RAM!!!
    Anyway, a million THANK YOUs for the finally successful AND activated Windows 10.

    :) :) :)

    John
     
  8. JohnL5

    JohnL5 Junior Member

    Messages:
    19
    Tuesday, August 13

    THANKS TO Ram!!!!!

    Here are the steps I took for a finally successful AND activated Windows 10.

    *** cloned or copied my existing VMs to an external drive ***

    (1) started up Parallels Desktop (version 10)
    (2) clicked ONCE on the "Configure" icon of my existing Windows 7 VM, selected "Hardware" and then changed the default CPU & Memory from 1 GB to 5 GB (I'm maxed out on my iMac to 16 GB)
    (3) started up Windows 7 VM
    (4) dragged my recently downloaded "MediaCreationToolx64.exe" onto my Window 7 Desktop, double-clicked it and went away while the program:
    (a) downloaded and verified Windows 10
    (b) installed Windows 10 "over" Windows 7, "religiously" following the instructions in your http://kb.parallels.com/122884
    (5) renamed my Windows 7 VM to Windows 10 (which it now was)
    (6) copied my original Windows 7 VM back to my Users/Shared/Parallels directory/folder so Parallels Desktop could see both
    (7) started up my Win 7 and my Win 10 VMs and all is well!! THANKS TO the Parallels Forum!!!

    Anyway, a million THANK YOUs to the Parallels Forum for the finally successful AND activated Windows 10.

    John
     
  9. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    747
    Glad to hear that @JohnL5 and we hope this solution will help the other users too. Kudos :)!
     

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