How to install driver for Parallels Display Adapter

Discussion in 'Windows Virtual Machine' started by SuehaA, Oct 13, 2016.

  1. SuehaA

    SuehaA Bit poster

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    I have just installed Parallels12 on a new Macbook Pro retina. And installed W10 on it.
    In Windows side I cannot change the display resolution, its fixed to 1024x768
    When I look at the graphics driver settings it reads: Microsoft basic display adapter
    How to install Parallels display adapter?
     
  2. Guna@Parallels

    Guna@Parallels Parallels Support

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  3. SuehaA

    SuehaA Bit poster

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    Solved! Thank you.
     
  4. Raj@Parallels

    Raj@Parallels Guest

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    Welcome! Please feel free to reach us for support.
     
  5. RichardL7

    RichardL7 Bit poster

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    Guys - same issue; I have the Toolbox installed but Windows 10 still has the default Basic Display Adapter installed (versus, presumably, the Parallels one?) - any guidance? Windows 10 is - per the OP - stuck in 1024x768.
    Cheers!
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

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    Hi @RichardL7 , please help us with the screen shots we will check and assist you further.
     
  7. RichardL7

    RichardL7 Bit poster

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    Hey! Thanks for getting back

    Here's Display Settings in Windows 10 - resolution dropdown greyed out...

    upload_2017-7-10_10-28-23.png

    ...and here's Device Manager, showing (generic) MS Basic Display Adapter installed - usually the cause of being stuck in 1024x768.

    Attempts to install a Parallels display adapter have so far failed - perhaps I don't have the correct driver?

    Cheers!

    upload_2017-7-10_10-28-17.png
     
  8. RichardL7

    RichardL7 Bit poster

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    Ah - don't worry; ignore that. Simply installed the Parallels Tools - per the above reply - to the VM itself (rather than to my Mac) and the Windows 10 VM is changing resolution just fine.
    Cheers!
     
  9. Arun@Parallels

    Arun@Parallels Parallels Support

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    Hi @RichardL7 , we are glad that your issue is resolved. Please reach us anytime for further assistance.
     
  10. Gamehunter0

    Gamehunter0 Bit poster

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    How can we change the graphic adapter in parallel??
     

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