Hi- After a horrible incident of liquid damage to my Macbook pro (2019 version), my computer died and is in the shop. In the meantime, I fired up my 2013 Macbook pro as a backup. In the process of getting it turned on, turns out I somehow unintentionally signed up for another "free trial" of whatever new Parallels version is out there. It will expire very soon--and now I'm concerned my previously paid and working Parallels 16 will no longer work on this old computer... Your site shows I have a Parallels 16 license--including the registration key (ending in 3XSFS0). I do NOT need a new parallels on this OLD computer. What can I do to cancel this "free trial" and revert to the previous working version of parallels (version 16.1.3-49160)?
I also had a license key for an older version of Parallels 11 that I can't find, and am hoping to have it restored to my account. Do human support reps look at these request, or is Twitter the only way to get in touch?
Hello, please use this link - www.parallels.com/directdownload/pd16 to download the Parallels Desktop for Mac version 16, thanks.
Hello @BenjaminH5, we have sent you a DM, please check and share the details to assist you further, thanks.
