a real basic question, I suspect, but how do you reinstall Tools specifically? from within Windows or from Mac? presume I know nothing about Parallels. Thanks!
davidwilkie, We recommend to reinstall Parallels Tools for Parallels Desktop 4.0 in the way described in this article: http://kb.parallels.com/en/4956 in case you have Parallels Desktop 3.0: http://kb.parallels.com/en/4841