I ordered the upgrade and received this email (I hid my name and activation key) on June 2. Begin email 1. Service by e-mail The publisher of "Parallels Desktop 3.0 for Mac Upgrade" has been notified and is responsible for delivering this product. Parallels Software International, Inc. will provide the service by e-mail within 1 hours. Please contact Parallels Software International, Inc. directly with any questions about the delivery of your order at: http://www.parallels.com/support. We recommend that you create a backup copy of the software, e.g. on CD, because the publisher may not make the software available to you again if it is lost. 2. License key for unlocking the product The product is licensed to "me". The license key for "Parallels Desktop 3.0 for Mac Upgrade" is listed below. You will need this license key to complete the process and activate the product. The license key and the text below originate from the software publisher and may be written in another language. Dear me, Thank you for upgrading to Parallels Desktop for Mac 3.0! Parallels will email you your upgrade key for Parallels Desktop 3.0 as soon as it’s released. To use your 3.0 activation key, you must have already activated Parallels Desktop 2.5. Your 3.0 activation key will not activate 2.5. YOUR UPGRADE ACTIVATION KEY: key hidden End email I never received any email from Parallels. Where is the upgrade? Do I just download the full version (currently build 4124) and install that over my current version? Or is there a seperate upgrade link? Why is the only thing I get from Parallels is more ads to buy, what I've already paid for? Where is this email that was supposed to arrive in 1 hour?
Hello MacBookSoon We apologize for the inconvenience caused, due to the great interest of our customers in the new release there were some technical trouble with the servers. We are doing our best to solve this situation as soon as possible and you should receive the email shortly.
Any chance of a more specific time-frame than "shortly"? It would be nice to know if we should be expecting a wait of hours/days/week
