How do I get a refund for my Parallels 3 purchase?

Discussion in 'Parallels Desktop for Mac' started by ricka, Jun 9, 2007.

  1. ricka

    ricka Bit poster

    Messages:
    13
    This update is a steaming pile (doesn't really play games, it screwed up my bootcamp partition, etc) and I'm going to stick with 2.5 until they work this out. What's the easiest way to get my money back?

    --Rick
     
  2. gtjuggler

    gtjuggler Member

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    22
    I was also wondering this. Do we have to call and talk to a human or what?
     
  3. STim

    STim Bit poster

    Messages:
    942
    You can submit your refund request at http://www.parallels.com/support/request/

    Please describe what didn't work for you in 3.0 in your refund request. This information will be used to improve Parallels Desktop in future versions.
     
  4. ricka

    ricka Bit poster

    Messages:
    13
    Thanks Tim. I haven't given up on you guys yet but I don't think that 3.0 is really done yet.

    I wish you would have ran an upen beta like you did with 2.x. A lot of the issues people are having would have probably been worked out before a "final" release.

    --Rick
     
  5. cbandes

    cbandes Junior Member

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    11
    My refund request seems to have been ignored by the support and sales teams, I got just a generic boilerplate message claiming that the 3D support was first to market.
     
  6. crag

    crag Member

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    38
    And that's excatly why they released this product. To grow their e-peen and claim "We were first to market 3D Support". Of course, it didn't work. But they were first to market. LOL
     
  7. cbandes

    cbandes Junior Member

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    11
    Third to market. VMWare and Crossover beat them.
     
  8. darkone

    darkone Forum Maven

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    804
    vmware isnt out of beta, so doent count ;)
     

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