I have yet to meet a more user unfriendly firm. I installed the "Trial" Parallels desk top and, due to a combination of bad timing and approaching senility, :¬)) I ran out of time B4 I got it working. The firm themselves do not appear to have an email address and I am loath to spend several Quid to find the blistering thing won't work for me. It appears to load insofar as I now have a message which reads "Your trial activation has expired. Purchase a permanent activation key to continue using this product." WHAT do they mean "CONTINUE"? I want to know it works FIRST!!!!!!