Help, every time you open the virtual machine or restart the virtual machine, the system will pop up

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by pdp, Dec 22, 2023.

  1. pdp

    pdp Bit poster

    Messages:
    1
    Help, every time you open the virtual machine or restart the virtual machine, the system will pop up, and the camera cannot be connected to win11
    Note that it's not that the hardware can't be connected, in fact I didn't connect any hardware, it just pops up a prompt
     

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    pdp, Dec 22, 2023
    #1
  2. Maxim Rasulov

    Maxim Rasulov Staff Member

    Messages:
    85
    Hello.

    It's possible that you have other camera devices on your Mac, be they virtual or physical, which are causing this prompt. If you do not require camera use in the virtual machine, you can remove the prompt by disabling the camera sharing:
    On the running virtual machine, go to the top bar -> "Devices" -> "Camera" -> Uncheck "Share Mac Camera with Windows".

    If you do require it, you would likely need to check if there are virtual camera devices present, such as for instance OBS virtual camera, that might cause this prompt to appear. A similar situation and way to address it were discussed in this thread: https://forum.parallels.com/threads...parallels-desktop-17-on-macos-ventura.358823/

    If the issue persists, please collect a technical report after the reproduction (click on the Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply message, so we could take a look.
     
    Maxim Rasulov, Dec 23, 2023
    #2

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