I'm running Windows 11 with Paralles installed on my MacBook Air M1 2023. I installed Palo Alto Networks GlobalProtect on Windows 11 and tried to use it, but an error is displayed and I cannot use it. Please tell me the solution. ■Error display in GUI connection failed Could not connect to GlobalProtect service. Make sure GlobalProtect is running. If the problem persists, please contact your administrator. ■ Installation log GlobalProtect debug_drv.log shows the following error: (P7100-T8256) 07/01/23 16:56:58:770[Debug 847]: No oem .inf existing. (P7100-T8256) 07/01/23 16:56:58:910[Debug 412]: Driver inf file installs with error 0xE000022F! (P960-T5296) 07/01/23 16:56:58:973[Debug 469]: Set debug level as 4 (P960-T5296) 07/01/23 16:57:00:327[Debug 847]: No oem .inf existing. (P960-T5296) 07/01/23 16:57:00:387[Debug 412]: Driver inf file installs with error 0xE000022F! (P2996-T3628) 07/01/23 16:58:50:723[Debug 469]: Set debug level as 4 (P2996-T3628) 07/01/23 16:58:51:838[Debug 847]: No oem .inf existing. (P2996-T3628) 07/01/23 16:58:51:901[Debug 412]: Driver inf file installs with error 0xE000022F! ■ detailed situation The following devices are not found in the network adapters of the Windows device manager PANGP Virtual Ethernet Adapter Secure * The above adapter exists in GlobalProtect of Windows 10 on Parallels on Intel MacBook Pro that works normally ■Environment MacBook Air Apple Silicon-M2 2023 macOS Ventura 13.4.1 Parallels 18.3.1 Windows 11 22H2 22621.1848 Palo Alto Networks GlobalProtect x64-6.0.4-26
