This is getting ***annoying***. There really is NO point in sending a new eval key each time an existing customer ask to redownload the current or latest build from the website. Get a pro to fix your pages, it is worth it.
For what it's worth, my comment was targeted to the download page for Parallels Desktop 4. I had to download it again for re-installation on last thursday. I had build 3844 and needed of course the same one to re-install. I first thought of logging in with my account to access my list of registered products. I thought there would be links to download there. Yes! There are. But those are links to the initial build which was current at time of registration (3810 in this case). This is obviously completely useless. Then I tried the download page, which is redirected to the trial page. It could at least NOT redirected through the trial page for a logged in user who has the product already in hands and registered. I received a new new trial key and the email contained a download link. That download is too long and broken by mail programs. You generally can't simply click on it, you have to copy it (multiple lines) and paste it to the browser to access the page. Not a terrible thing, but something some users will fail doing properly. And then came sunday and the release of build 3846 (which is a good thing) : I had to ask again for a trial to download again. Now why don't I use the auto-update from the software itself? Because it failed too often in the past and I merely recognize it as a mean to be informed of a new build or version, not as a way to access the version. Also, I have a license, but I have bought 4 additional licenses for my developers. We like to download once for all of us. It is always better to download 187 MB once that close to 1 GB when 5 computers, feets away from each other and in the same LAN, do the same individually. I would not care that the public "download" page maps to a trial page as it does now, IF ONLY from the user profile page where registered products are listed, we could directly access the latest build (to which we have access based on license). That would be more friendly to existing customers, I think. At least this second post brings more context to my initial one, thanks for reading Parallels team.
