eStore Transaction Issue

Discussion in 'Parallels Website and Forum' started by TalA, Sep 1, 2011.

  1. TalA

    TalA Bit poster

    Messages:
    2
    Hi,

    Wanted to get the Parallels Desktop 7 upgrade and tried to move on to next step, when I got the following error:

    Error:

    We are unable to process your request at this time. Please accept our apologies for this inconvenience.

    Error Number: SYS_000003

    Please check.

    Also, please add for your customers the ability to send mails to your webmaster to alert of site issues.
    It would bring frustration bar to a minimum...
     
    TalA, Sep 1, 2011
    #1
  2. AlexandraK

    AlexandraK Member

    Messages:
    33
    Hello TalA,

    As I can see, your order has completed successfully.

    Sorry for inconvenience you faced.
     
    AlexandraK, Sep 1, 2011
    #2
  3. TalA

    TalA Bit poster

    Messages:
    2
    What transaction??

    Hi,

    Not sure I understand, I tried to move to the step of paying for the product but never reached it. This error message is received after adding the product and checking out...

    Please advise.
     
    TalA, Sep 2, 2011
    #3

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