Error P4 Unusable

Discussion in 'Installation and Configuration of Parallels Desktop' started by akrantz, Dec 21, 2008.

  1. akrantz

    akrantz Bit poster

    Messages:
    3
    installed p4 as an upgrade from p3. I have vista 64 Ultimate on a boot camp partition my machine. P4 was able to use Vista 64 boot camp no problem on install. However the next time I tried to use it I received this message:

    "Unable to connect Hard Disk 1.

    A file or device required for the operation of Hard Disk 1 does not exist or is used by another process, or you have no permission to access it. The virtual machine will continue running, but the device will be disconnected."


    I can no longer use Boot Camp partition...WTF?
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Please navigate to Vm Window Configure - Hard Disk 1, and make screenshot post it here,
    also click ok, and try to start - check is it help
    note hard Disk 1 should point to name of real hard disk wher eVM is installed

    I assume, that you are using build 3540
     
  3. akrantz

    akrantz Bit poster

    Messages:
    3

    You are not being very clear and I cant tell what it is your trying to say. how do I navigate to Vm Window Configure - Hard Disk 1? You didn't even tell me where or what that is. Make a screenshot of what? Also,you say: "check is it help", is what help? Seriously I hope this isn't customer support because its terrible.
     
  4. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    When you start Parallels Desktop , what do you see?
    Virtual machine Window, or small window with virtual machine icons?
     

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