Empty "Source CD/DVD-ROM", drives not recognized

Discussion in 'Parallels Desktop for Mac' started by kmrmtms, Mar 26, 2007.

  1. kmrmtms

    kmrmtms Bit poster

    Messages:
    4
    I have an interesting and really annoying problem.
    I wrote to the support, but I haven't get any answer.

    In Parallels Image Tool I try to make a new ISO image but I'm unable to choose from my drives, becuse the "Source CD/DVD-ROM" list has 2 empty items.
    I get an error message. Image Tool cannot read data from ...

    I have the same problem in Parallels Desktop's Configuration Editor
    CD/DVD-ROM 1 / Emulation / Use CD/DVD-ROM
    and the CD/DVD-ROM Drive list contains two empty lines.
    I get an errer message: The CD/DVD-ROM name is not specified for CD/DVD-rom 1!

    I've already reinstall my laptop and have the same problem.
    BUT it works if a logged in with a different admin or normal user. The list contains two drives, the internal and the external USB drive also.

    My config:
    MacBook C2D, 2.0Ghz, 2GB RAM internale + LG external USB drive
    Parallels build 3188
    I logged in as an admin.

    Please help me!

    Tamas

    Picture 4.jpg
     
  2. STim

    STim Bit poster

    Messages:
    942
    Tamas,

    What are the CD/DVD drives that are on your Mac? Are they somehow non-standard ones? The issue is very strange...

    But you still can create an image of the CD and use it with Parallels Desktop:
    1. Open Applications->Utilities->Disk Utility
    2. Select your CD in left pane and click "New Image" button.
    3. Specify the name and location of target disk image.
    4. Select "read-only" in Image Format field.
    5. Select "none" in Encryption field.
     

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  3. kmrmtms

    kmrmtms Bit poster

    Messages:
    4
    I have two drives. The standard internal MacBook optical drive (MATSHITA DVD-R UJ-857D) and an LG GSA-E10L.

    The HW is ok, it works for many weeks. My problems come first when I upgred to 3.0 beta.
    And of course it works other users, except me.

    I think it cause some config problem but I don't know what and where.
     
  4. kmrmtms

    kmrmtms Bit poster

    Messages:
    4
    please

    Please help me to solve these problem!
     

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