Disabling the reconnect dialog box

Discussion in 'Parallels Remote Application Server' started by kmyerqsv, Jan 26, 2009.

  1. kmyerqsv

    kmyerqsv Guest

    Hello,

    When a 2X Terminal session is disconnected, due to network issues, etc., the client tries to reconnect automatically and springs a dialog box that notes this to the user. This creates a loss of focus for a user.

    Example:

    User has a published app open and is working in another application. The network blips, the terminal session momentarily drops. The dialog box comes up about reconnecting to the terminal server and immediately goes away, because the network outage was very short. However, the focus is lost from the original application in use.

    I would much prefer to have there be a delay in displaying the dialog box. It makes to show it if we are several seconds into a reconnection attempt. But for amounts to a temporary loss of a heartbeat to the server, it creates some usability challenges.

    Am I missing something obvious here? Some setting that could make this work seamlessly, without interrupting the current application?

    Kevin
     
  2. administrator6

    administrator6 Bit poster

    Messages:
    5
    We are working on a replacment for this which is less intrusive and should be in a future release shortly
     

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