Constantly losing internet connection in Windows 8.1 virtual machine

Discussion in 'Installation and Configuration of Parallels Desktop' started by DouglasM3, Sep 26, 2016.

  1. DouglasM3

    DouglasM3 Bit poster

    Messages:
    1
    (Support ticket 118554616)
    Despite a stable internet connection (via ethernet) in Mac, my Parallels VM running Windows 8.1 constantly drops its internet connection. I am running Parallels 12 in default setup.
    In the Windows VM, hovering over the Network icon in the task bar shows 'Network 2 internet access' and 'Unidentified Network no internet access' so I wonder if there's a settings conflict somewhere?
    Here is the ipconfig report. Can anyone offer me some advice please?
     

    Attached Files:

    Last edited: Sep 26, 2016
  2. frederickj1

    frederickj1 Bit poster

    Messages:
    3
    I'm having the same problem in Win10pro.... Did you ever figure it out?

    Be blessed,
    Frederick
     
  3. Elric

    Elric Parallels Team

    Messages:
    1,712
    Hi, please change the Network Card from "e1000" to "Intel Gigabit 82574" in the VM Config -> Hardware -> Network -> Advanced -> Type. Post one more problem report if it doesn't help.
     
  4. frederickj1

    frederickj1 Bit poster

    Messages:
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    Aloha!

    Thank you for your knowledge and support. I opened the hardware > network > advanced > type and Intel Gigabit CT 82574L was already selected. I figured since I was there I would go ahead and switch it to Intel Pro/1000 MT and give that a try. I am traveling at the movement and won't have reliable internet for a bit.

    I will post an update report on using the Intel Pro/1000 adapter type once I have did some testing.

    Be blessed,
    Frederick
     

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