Consolidate licenses in single account

Currently we do have licenses registered to two different accounts. I would like to move them to a single account so I can manage them more easily.

 

Hello,
Please reply us back via the private message with your email address and license key

 

I am in the exact same situation. In one account I have the licenses for all Parallels Desktop versions up to 14. In another account I have the other versions.
However I don't know the password if the last account and hence I cannot contact support for help.
What should I do?

 

Hello, we will be glad to help you here.
Please reply on private message and provide us with your keys and email address
Looking forward to your reply.

 

Hi Maria,
I bought an upgrade to Parallels Desktop v16, but it seems I did that with the email address kurt.pattyn@icl***.com.
If I log in to My Parallels and I log in via Apple ID, I only see the products I bought in the past, but not the product with Product Key: CKRXM2-4Y7DF7-***** Cleverbridge Ref number 234731304.
The product ID of v14 for instance is A4V4YH-ER8XZB-***** with Cleverbridge ref number 149658498. The latter version and earlier version I can see (when I go to my account settings I see the email address kurt.pattyn@tel***.be).
Could you put the v16 product key in the account with email kurt.pattyn@tel***.be (and where v14 can be found)?
Thanks a lot.

 

Hi,
I need a bit more information from you. please check your inbox

 

Hi, thank you for your reply.
We've moved your Parallels Desktop 16 license key to kurt.p***yn@te***et.be
Please check.

 

Hi support,

I tried to check this out in the KB first but I found nothing.
I have also multiple users using different serial numbers and I would like to have them centralized/consolidated using one account. Can you help please?