Connection Problem

Hello all. I'm a complete novice, so please bear with me, but I'm having trouble connecting to the Internet via Windows after an IT man reconfigured my network settings as I tired to connect to a router at work.

I had a look at my network settings via system preferences and noticed that my IP for Parallels Host Guest and Parallels NAT read 0.0.0.0 and my configure IPv4 was set to manual. I have a submask number, everything else is blank. I tried dropping both settings down to 'Using DHCP', which gave me an IP address, but still didn't enable me access.

My connection in Mac OS is fine, as is my mobile data card connection, it's jut via windows/parallels that I can't get on. I can load up parallels and windows, but when I open my browser, I get nothing. If I look at my network connection on windows when my IPv4 is on 'Using DHCP', it says I'm connected, so I'm a tad confused.

Is there a simple solution? Apologies in advance for my total ignorance, I'm sure it's something very basic.

 

Ask him if he changed the settings on your two Parallels network adapters...

It sounds like he did. I just want to make sure that I know where to start.

 

Thanks for your response. Unfortunately I work at various places and it's very unlikely that I'll see this chap again. I think the problem is that he changed a setting, maybe even replacing the IP address with the one he was trying to connect me to. However, I am such a computer amateur that I don't know how to change it back or what it even should be changed back to.

Thx in advance again for any help.

 

'tis a pity you couldn't figure out what he messed with... Anyway.

Set both of the Parallels adapters to DHCP again (if you didn't leave them there). Apply changes. After you go to that, go to the Network Port Configuration and make sure that they are below whatever adpater you use to connect to the internet. Apply any changes, and then restart. See if that helps.