Configuration for Parallels 12

Discussion in 'Installation and Configuration of Parallels Desktop' started by EKayeW, Oct 28, 2016.

  1. EKayeW

    EKayeW Junior Member

    Messages:
    20
    I am purchasing the upgrade from ||11 to ||12. Will my settings be changed? It is set up the way I like it now and don't want things to change as I'm very unclear about how to reconfigure. Thanks
     
  2. WreckStudio

    WreckStudio Bit poster

    Messages:
    1
    Hello
    I am trying to do an upgrade after purchase but the system is asking for a previous version 12 which I don't have. How do I get the previous version?
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hey, yes, your VM settings will be the same, Parallels Desktop will be setup by default
     
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hey, looks like you purchased the "upgrade" version. Only users who have Parallels Desktop 10 or 11 are available for the upgrade, but if you didn'e have it - you need to purchase the full version.
    We can provide you with the refund for the upgrade and then you will be able to repurchase full key
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Please provide us with your purchase order number (via the private messages) and we will refund you.
     

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