Can't contact support - page doesn't open

Discussion in 'Parallels Website and Forum' started by supra2800, Nov 14, 2008.

  1. supra2800

    supra2800 Bit poster

    Messages:
    6
    Hi,

    I'm qualified for a free upgrade to Parallels 4.0, but I didn't get the e-mail about it. So when I follow instructions and want to contact the support, I go to this page: http://www.parallels.com/support/desktop/ I click the link "No charge e-mail" which points to http://www.parallels.com/support/desktop/request/ but I end up at https://www.parallels.com/en/account/home/

    If I'm not logged in, then I'm asked to do so and then I end up at the /en/account/home page any way.

    So how do I get in touch with support to ask for the upgrade key?

    Thanks!
     

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