Can't activate Mac Pro Edition Upgrade

Discussion in 'Installation and Configuration of Parallels Desktop' started by KennethR1, Mar 8, 2016.

  1. KennethR1

    KennethR1 Bit poster

    Messages:
    2
    Have license for two devices: Mac Mini and Macbook Pro.
    Bought new Macbook Pro, shut down old. Transferred everything to new. Parallels wants license key, which I have, but it won't allow me to enter it.
    What gives?
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, please provide us with your license keys in private messages.
     
  3. KennethR1

    KennethR1 Bit poster

    Messages:
    2
    Oops my bad. I thought the key was supposed to go into the white box with xxxx-xxxxx-xxxxx. I accidentally clicked on the message below and the window popped up for the key. I suggest the site be a bit more clear that you have to click that spot to enter your key. Better yet, why not just have a box there ready for the key? Sometimes designers get way too cute ...
     
  4. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    747
    Hi Kenneth, we take this as a feedback and will pass this to the concern team. Thanks!
     

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