Cannot see subscription details

Discussion in 'Licensing and Activation' started by JustinW21, Jan 10, 2026 at 5:43 PM.

  1. JustinW21

    JustinW21

    Messages:
    1
    Hi,
    I am trying to manage my subscription, specifically the auto-billing. My dashboard does not display my subscription and asks me to activate a license, but when I tried to activate the one that was sent to me upon purchase it says "This key is already registered in a different account.
     

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