Cannot log into Fedora after it starts --can't issue key input

Discussion in 'Linux Virtual Machine' started by chiggins1066, May 3, 2023.

  1. chiggins1066

    chiggins1066 Bit poster

    Messages:
    2
    I have been running Fedora in Parallels and today, when I started up the VM, the log in prompt came up, but I was unable to click on it
    if I hit enter, I lose the mouse altogether
    I have to jump back outside to OSX (I am on a M2) and force quit the application
    any idea on how to fix this?
     
    chiggins1066, May 3, 2023
    #1
  2. StevenB26

    StevenB26 Bit poster

    Messages:
    3
    I had this same problem. Did you recently update your Fedora kernel? If so, try to boot into an older kernel (like the one from the original install, or rescue image), then do the following (found in another thread): add "xhci_hcd.quirks=0x40" to the GRUB_CMDLINE_LINUX variable in /etc/default/grub, then run "grub2-mkconfig --output=/boot/grub2/grub.cfg"
     
    StevenB26, May 4, 2023
    #2
  3. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    614
    Hello,
    For us to further investigate the technical issue, kindly provide us with the following information:
    1. While reproducing issue, please collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thanks
     
    Pramesh Boodadoo, May 4, 2023
    #3
  4. chiggins1066

    chiggins1066 Bit poster

    Messages:
    2
    I am running Fedora 36
    there is a new version out (38) but I am not sure if it is supported under Parallels
    typically, if I can't get a mouse or keyboard to come up when the system boots, I have to do a VM reset. Then it typically comes back
     
    chiggins1066, May 10, 2023
    #4
  5. Pavel Merkulov

    Pavel Merkulov Parallels Team

    Messages:
    144
    Hello,

    Thank you for your feedback.

    To try to resolve the issue, please perform the following steps:

    It requires modifying a GRUB system boot file, so it's highly recommended to back up your virtual machine or creating a snapshot before proceeding.

    To apply the workaround, perform the following steps:

    1. Start your virtual machine.

    2. Create a Snapshot of the virtual machine before proceeding by clicking on Actions -> Take a Snapshot.

    3. Open Terminal, and execute the following command:
    Note: You will have to input your administrator password to execute it.

    sudo nano /etc/default/grub

    4. Scroll down and locate the line:

    GRUB_CMDLINE_LINUX_DEFAULT="quiet"

    Note: There may not be a "quiet" and line could be: GRUB_CMDLINE_LINUX_DEFAULT=""
    5. Replace that line with the following line:

    GRUB_CMDLINE_LINUX_DEFAULT="quiet xhci_hcd.quirks=0x40"

    6. Press "Control+X" -> press "Y" -> press "Enter".

    7. Next, execute the following command:

    sudo update-grub

    8. Check if the issue persists.
     
    Pavel Merkulov, May 11, 2023
    #5

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