Cannot install Tools

Discussion in 'Parallels Desktop for Mac' started by abfishkind, Apr 16, 2007.

  1. abfishkind

    abfishkind Bit poster

    Messages:
    2
    Would appreciate any help with this problem. Created new VM to use with work network at work. Settings per IT are correct. Can log into network etc. However, cannot install parallels tools or go into coherence mode or get correct screen resolution in windowed mode. Any help appreciated...thx.
     
    abfishkind, Apr 16, 2007
    #1
  2. darkone

    darkone Forum Maven

    Messages:
    804
    boot the VM into safe mode, then install Tools from the Actions menu
     
    darkone, Apr 16, 2007
    #2
  3. abfishkind

    abfishkind Bit poster

    Messages:
    2
    Thank you

    Thanks for the tip. Tried it but once again the menu says "Cancel Parallels Tools Installation" but the tools installation dialog box never appears.
     
    abfishkind, Apr 16, 2007
    #3
  4. Eru Ithildur

    Eru Ithildur Forum Maven

    Messages:
    1,954
    Would it be the end of the world to do a clean install? It would make it easiest...
     
    Eru Ithildur, Apr 16, 2007
    #4
  5. Archy

    Archy Bit poster

    Messages:
    212
    Hello abfishkind,

    It seems that CD autorun is disabled in guest OS.
    Please do the following:
    1. Actions -> Install Parallels Tools
    2. Go to My Computer -> CD-ROM and run PrlTools.exe
     
    Archy, Apr 16, 2007
    #5

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