Cannot access my account where my key is stored

Discussion in 'Licensing and Activation' started by AndreasS52, Dec 23, 2024.

  1. AndreasS52

    AndreasS52 Bit poster

    Messages:
    4
    Hi,
    I have bought a key in April and use it since then. Now I wanted to log in on the website to check my subscription. Then I recognised that there is a misspelling in the login email where my key is registered. I have the password for the account but as the browser protections sends an email with to the email with the misspelling I cannot access it. I have my key here and all details like reference number date of purchase etc. Could you please assist me so that I can access my account again where my key is stored so that I can manage my subscription.
    Kind regards A.
     
  2. AndreasS52

    AndreasS52 Bit poster

    Messages:
    4
    This thread can be closed as the support has fixed the problem.
     

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